Influence of knowledge management on the quality of operations of hotel enterprises in Panama

The current paper presents a model of the relationship that exists between knowledge management and quality of operations of hotel enterprises. Knowledge management is described in terms of four variables, knowledge generation, dissemination, shared interpretation and ability to respond. The study a...

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Bibliographic Details

Main Author:	Araúz, Rita (author)
Other Authors:	Quintero, Joselinn (author)
Format:	article
Language:	Spanish
Published:	2017
Subjects:	Knowledge management; quality; tourism; hotel enterprises; regression analysis Gestión del conocimiento; calidad; turismo; empresas hoteleras; análisis de regresión
Online Access:	http://revistas.utp.ac.pa/index.php/id-tecnologico/article/view/1442 http://ridda2.utp.ac.pa/handle/123456789/1765
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